Terms of sale

Placing an order holds the items for you; it does not yet form a contract. The contract forms when we confirm your payment. Until then either of us may cancel, and nothing is charged.

Prices are in Philippine pesos and include [VAT STATUS]. Stock shown on the site can be a few minutes out of date; the quantity confirmed at checkout is the authoritative one. If an item sells out between your order and our confirmation, we cancel that order and refund it in full.

[WHAT HAPPENS WHEN AN ITEM SELLS AT AN EVENT FIRST, in your own words. The stock we bring to a booth is the same stock as on this site, so an item in an order can sell at an event before we ship it. Say that we then refund that order in full, or hold it until we restock, whichever the customer chooses.]

Now and then a price goes up with a mistake in it — a booster box listed at ₱25 instead of ₱2,500. If an order is placed at a price that is plainly wrong, we will tell you before it ships and cancel it with a full refund. We will never charge you more than the price you ordered at.

Sale prices apply automatically at checkout for as long as the sale runs. A promo code takes a percentage or a fixed peso amount off the goods in your order — not off shipping — and applies on top of any sale price. One code per order.

Each code has its own limits: the dates it runs between, how many times it can be used in total, and sometimes once per customer. A code that has ended, has run out, or that you have already used is refused at checkout. We may end a code early; an order already placed with it keeps its discount. Codes have no cash value.

If an order that used a code is refunded, the refund is what you actually paid.

Card and e-wallet payments are handled by PayMongo. Bank transfer and GCash payments are confirmed by us after you upload proof of payment, normally within 12–24 hours. An unpaid order releases its items automatically after its hold window and is marked expired.

Before your payment is confirmed you can cancel at any time: email us your order number, or simply don't pay and the order releases its items on its own. Nothing is charged either way.

Once payment is confirmed the sale is agreed. If you change your mind before the order ships, email us straight away — [WHETHER YOU CANCEL AND REFUND A PAID ORDER THAT HAS NOT SHIPPED YET]. Once it has shipped, see Returns and refunds.

To keep new releases fair, we may limit how many of an item one customer can buy. We may cancel and fully refund an order that goes over a limit, or that looks like buying for resale — several orders from one person to get around a limit, for example.

See Shipping & returns. Delivery dates are estimates from the courier, not guarantees.

See Returns and refunds. Your statutory rights under the Consumer Act, including the one-year implied warranty, are not affected by anything on this page.

Blind boxes, and sealed trading card packs and boxes, are random by design: which figure, design or card you get is chance, and the odds are set by the maker, not by us. Getting a duplicate, or not getting the one you hoped for, is not a fault.

A box or pack that arrives damaged, opened, resealed or short of what it should contain is a fault, and Returns and refunds covers it like anything else.

[WHETHER YOU TAKE PRE-ORDERS, and on what terms, if you ever do.]

We may update these terms; the date at the top of this page shows when they last changed. An order always follows the terms as they stood when it was placed.

These terms are governed by the laws of the Philippines. Nothing in them limits your rights under the Consumer Act (RA 7394) or the Internet Transactions Act (RA 11967).